CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software and talented consultants to empower organizations to adapt and win in today’s dynamic environment. Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.

Originally founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive. Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

Role

CrossLead’s Engineering team develops world-class web and mobile SaaS applications that empower the firm’s clients – leaders, teams and organizations across industries globally – to achieve adaptability and make data-driven organizational decisions. CrossLead engineers utilize the latest in open source technologies to solve challenging problems in data analysis, advanced visualizations, and human interfaces.

As a Full-stack Web Developer, you will work directly with senior management in architecting and implementing the CrossLead Platform, a cloud-based, turnkey embodiment of the CrossLead methodology. Used at all phases of client engagements, the Platform analyzes data gathered by our customizable Diagnostic Tool and integrations with existing data APIs. The Platform then generates proprietary insight from the client data as well as stunning visualizations, such as open chord and network map diagrams depicting organizational connections.

Responsibilities

• Architect client and server-side web app infrastructure
• Implement project management and reporting tools with rich visualizations
• Take part in engineering best practices, including but not limited to: performing code reviews, developing testing strategy, and contributing to development wiki & blog
• Provide feedback on and contribute to CrossLead’s long term digital strategy

Requirements

• 1+ years of experience building scalable and reliable web applications
• Proficiency with HTML5, CSS3, JavaScript, and responsive design
• Worked with AngularJS, Backbone.js, or similar font-end web application frameworks
• Worked with Bootstrap, Foundation, or similar front-end presentation frameworks
• Experience with D3.js, WebGL, or other data visualization frameworks is a plus
• Worked with Express or similar back-end Node.js web application frameworks
• Worked with MongoDB. Experience w/MySQL, PostgresSQL, or other RDBMS is a plus
• Experience building RESTful web service APIs
• Experience integrating 3^rd party web services, especially enterprise APIs
• Bachelor’s degree in Computer Science or Engineering

Location

• Washington, DC based is a major plus, or willing to relocate
• Travel as needed
• Comfortable working with remote teams

Compensation

• Competitive salary with equity
• Premium medical, dental, vision, and 401k benefits

Legal Manager

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment. Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.

Originally founded in 2011 as McChrystal Group LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution, empowering organizations to minimize uncertainty and thrive. Based in Washington, DC and San Francisco, we work with corporations and non-profits globally.

Role

The CrossLead Legal Manager will be based at our corporate headquarters in Washington, DC and will sit on the Finance/Legal/Operations/People/Strategy team, reporting directly to the CFO/Chief Strategy Officer. The individual filling this role will have two key responsibilities: (i) the maintenance, refinement, and design of systems and processes to promote the strategic functions of the Legal team and enhance its delivery of legal services to internal and external clients, and (ii) the undertaking of a variety of work appropriate for an experienced paralegal or junior lawyer.

Responsibilities

• Collaborate with the CFO/Chief Strategy Officer to manage and evolve legal systems and processes in order to enhance the Legal team’s productivity and quality of work. This will include, but not be limited to development and deployment of CrossLead standard agreements/terms, management of corporate records, oversight of procurement activities and vendor onboarding, and development and maintenance of corporate legal policies.
• Act as CrossLead’s linebacker, ensuring the mitigation of legal and contractual risk to the company.
• Act as the point person for all inbound legal communications and contract requests – coordinating responses and involving appropriate internal and external stakeholders as necessary.
• Oversee and perform the review, negotiation, and documentation of all contracts and other legal documents (e.g., NDAs, software license agreements, consulting agreements, lease agreements). Explicate contract terms to internal stakeholders and ensure contractual compliance.
• Maintain broad understanding of the legal and regulatory environment as it affects CrossLead, and update corporate policies accordingly. Develop and supervise data security and privacy plan based on industry standards and risks.
• Work with the Finance team to track client and vendor payment terms as well as sales tax nexus based on client locations.
• Manage client and vendor contracts and collaborate closely with internal stakeholders to coordinate contract renewals.
• Manage intellectual property right protections, including registrations with the USPTO.
• Prepare and maintain corporate and stock records. Manage equity plans and company valuations.
• Collaborate closely with CFO/Chief Strategy Officer to manage investor relations, including term sheets, agreements, and SEC filings. Work with Strategy team to timely draft and edit quarterly and annual investor reports.
• Manage relationships with external counsel.
• Work with other members of the Finance/Strategy/Legal/People/Operations team to optimize back-office systems and processes in order to ensure efficient information sharing and overall smooth operations.
• Support and manage other ad hoc legal and investor relations projects as they arise.

Requirements

• Demonstrated success in a leading role in developing and implementing successful systems and processes in a dynamic environment, preferably for a multiple-person team inside a rapidly growing technology company.
• Exceptional organization and time-management skills.
• Positive, solution-oriented attitude.
• Excellent written and verbal communications skills. Ability to quickly grasp critical information, coherently synthesize and share such information with a variety of people, and efficiently produce clear and persuasive work.
• Highly collaborative, with demonstrated ability working independently and as part of a team.
• Demonstrated skill in establishing and meeting appropriate deadlines, with the ability to identify and prioritize conflicting demands in a fast-paced environment.
• Proficiency in Microsoft Office Suite and comfort in a mobile-based environment.
• Minimum two years of relevant work experience, with demonstrated performance and increasing responsibilities.
• Experience working in a legal capacity as a senior paralegal or junior lawyer.

CrossLead, Inc. is an Equal Opportunity Employer

Job Type: Full-time

Manager – Customer Success

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment. Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.

Originally founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive. Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

Role

Our CrossLead Managers support and lead the Customer Success Team’s lines of effort to align leadership, prioritize goals, and increase the speed and effectiveness of decision-making for our clients.

Our Managers will work at client sites, as well as at CrossLead Headquarters. Reporting to a seasoned Director, the Manager will be responsible for helping the team cultivate progressive leadership competencies with the client’s senior executives.  The role will require the Manager to take ownership of a variety of tasks as well as operate autonomously.  Responsibilities will include both implementation and administrative efforts.

The CrossLead Manager is essential for building solid and collaborative relationships with team members, foster a productive teamwork environment, and lead teams to generate a vision, throughout the client engagement.

Responsibilities

• Support and lead CrossLead’s consulting practice by helping the engagement team partner with the client’s stakeholders to effectively layer CrossLead practices into communication and management processes
• Participate in the development and delivery of transformational training programs and leadership initiatives, which will include project work, management of deadlines and helping ensure superior execution for the client
• Understand the structure and strategy of client engagements and perform appropriate research and analysis as required
• Assist in the creation of high-quality deliverables and presentations using analytical, planning and tactical decision-making skills
• Develop exceptional working relationships with the client and help CrossLead be a seamless extension of their team
• Help coordinate events, logistics, and materials for client engagements
• Document processes to ensure CrossLead leadership and client engagement teams leverage knowledge and success, as well as suggest ways to continually measure and improve effectiveness
• Contribute to the client engagement and to CrossLead as a whole by using personal insight and experience
• Focus on personal growth and continual improvement
• Further the growth of CrossLead through recruiting activity, work in the community, participation in industry events and the support of new business proposals
• Embrace and exemplify the principles of CrossLead

Requirements

• Minimum of 3+ years client-facing consulting experience required
• Highest standards of accuracy and precision; highly organized.
• Articulate with excellent verbal and written communication skills
• Ability to think creatively, highly-driven and self-motivated
• Able to build constructive and effective relationships with a broad and diverse group of business partners
• Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team
• Effective in a variety of presentation settings including one-on-one, small and large groups, and with peer, senior leaders, and clients
• Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills
• Demonstrates strong listening, written and oral communication skills
• Interest in working with technology and software
• Demonstrated ability in a fast-paced, results-oriented environment with a high degree of endurance and flexibility
• Superior client focus and personal integrity
• Ability to work on concurrent assignments and change roles quickly when necessary
• Strong collaboration skills and ability to work on cross-functional teams
• Excellent organizational and time management skills, with strong attention to detail
• Self-motivated team player with the ability to work independently on multiple assignments concurrently and change roles quickly when necessary
• Adaptability and positive attitude amidst shifting priorities and multiple iterations of
• Ability and desire to travel up to 75% of the time/Ability to travel as needed

CrossLead, Inc. is an Equal Opportunity Employer

Job Type: Full-time

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment. Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.

Originally founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive. Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

Role

CrossLead’s Operations Manager will work on our Administration team, which consists of Finance, Legal, Operations, People, and Strategy functions.  This role will work primarily in the Operations function.  This team is responsible for managing the physical office operations and overseeing maintenance of stable business operations.  The position will support the CFO in achieving this objective, specifically office management, vendor management, event coordination and execution, IT support, and inventory management.  The Operations Manager will also work with the Finance team on payroll and benefits support.

Responsibilities

• Create and maintain a comfortable, effective working environment and hold team members accountable to maintain an orderly workplace
• Work closely with account managers to support execution of CrossLead events to high-level of performance
• Work closely with and manage the Operations Associate
• Manage Operating Rhythm of company’s internal meetings
• Update and maintain employee records
• Administer payroll for multi-state employees
• Confirm payroll deductions
• Maintain payroll records and follow established company policies to ensure compliance with internal control protocols
• Work with Finance department for benefit carrier bill reconciliation
• Administer employee benefits, including health and 401k
• Understanding of 401k, FMLA, COBRA, W2s, and state unemployment taxes
• Coordinate and conduct new employee benefits orientation
• Understand and effectively explain the benefits of our software and services
• Maintain proficient understanding of IT capabilities of office and basic troubleshooting
• Effectively manage inventory, including maintaining accurate counts of swag items and reordering as needed
• Attend weekly touch-base meetings with the CFO
• Collaborate with fellow CrossLeaders to meet company objectives

Requirements

• Experience in finance and working with budgets
• Experience working in HR
• Proven ability to manage multiple activities and responsibilities
• Operations experience
• Self-starter attitude, able to work independently and as part of a team in a fast-paced, rapidly changing environment
• Strong collaboration skills and ability to work on cross-functional teams
• Excellent verbal and written communication skills
• Ability to hold team members accountable for maintaining office standards and policies
• Must be able to meet deadlines and maintain accuracy under time pressure
• Excellent organizational skills and detail-oriented approach are required
• Comfortable managing ambiguity and flexibility with shifting priorities
• Ability to take control/ownership of situation to redirect resources to achieve objectives
• Proficient in Excel
• Experience with QuickBooks Online
• Additional hours may be required during early morning, evening or weekend times to complete job responsibilities

Location

• Washington, DC

CrossLead, Inc. is an Equal Opportunity Employer

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment.

Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes silos, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments. Founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive.

Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

CrossLead is seeking exceptional individuals who are comfortable in a fast-paced, innovative environment to fill the role of Product Designer. CrossLead Product Designers will work with teams of product managers and software engineers to build and shape the future of the CrossLead Platform.

Responsibilities

• Understand CrossLead’s strategy and produce successful designs within a changing and complex environment
• Collaborate with product management and engineering to define innovative solutions
• Conceptualize original ideas that bring simplicity and user friendliness to complex design problems
• Establish and maintain design guidelines, best practices, and standards and ensure consistent application across the product
• Create user stories, personas, scenarios, and end goals to guide development work
• Define interaction models, end-to-end experiences, diagrammatic user task flows, and UI specifications
• Translate concepts and research findings into wireframes, storyboards, user flows, process flows, prototypes, and mockups that lead to a simple and intuitive user experience
• Take a user-centered design approach and rapidly test and iterate on designs
• Execute platform-wide design initiatives and deliver projects of any size with minimal oversight
• Explore different approaches to solving specific user problems
• Present and defend designs and key milestone deliverables

Required Qualifications

• Expertise in Adobe Creative Suite
• Experience with interaction design and digital prototyping tools such as Sketch, Invision, Axure, and others
• Ability to quickly grasp and distill highly-complex matters into clean, understandable solutions
• Ability to take feedback constructively and iterate on designs and ideas from multiple stakeholders with differing opinions
• Work well both independently and in a team environment

Preferred Qualifications

• 3+ years of design or related experience
• Working knowledge of HTML5, CSS3, LESS, or SASS
• Experience with mobile and responsive design
• Experience working in an agile development process

Information

• Must be based in the Washington DC area or be willing to relocate to Washington DC
• Must be comfortable working with remote colleagues
• Premium medical, dental, vision, and 401k benefits

CrossLead, Inc. is an Equal Opportunity Employer.