CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment. Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.

Originally founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive. Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

Role
CrossLead Analysts support the Customer Success Team’s line of effort to align leadership, prioritize goals, and increase the speed and effectiveness of decision-making for our clients. The CrossLead Analyst will work extensively at client sites, as well as at CrossLead Headquarters. Reporting to a seasoned engagement manager, the Analyst will be responsible for helping the team cultivate progressive leadership competencies with the client’s senior executives. The Analyst will focus on the client’s competencies and help create deliverables to their organization. The Analyst will train the client teams in how to use the CrossLead Platform, while helping to facilitate work on the client’s organizational habits, and behaviors. The role will require the Analyst to take ownership of a variety of delegated tasks, and responsibilities will include both implementation and administrative efforts.

Responsibilities

• Support CrossLead’s consulting practice and the Project Lead by helping the engagement team partner with the client’s stakeholders to effectively layer CrossLead practices into communication and management processes
• Develop exceptional working relationships with the client, where appropriate, and help CrossLead be a seamless extension of their team
• Participate in the development and delivery of transformational training programs, leadership initiatives, and incorporation of the CrossLead Platform into client workflows. This will include project work, assisting in the facilitation of processes and management of deadlines, and helping ensure superior execution for the client
• Understand the structure and strategy of client engagements and perform appropriate research and analysis as required.
• Organize client’s objectives, strategies, plans, goals, while using the CrossLead framework and platform
• Assist in the creation of high-quality deliverables and presentations
• Help coordinate events, logistics and materials for client engagements, leadership off-sites and education events
• Document processes to ensure CrossLead leadership, other client engagement teams, and the CrossLead Platform leverage knowledge and success, as well as suggest ways to continually measure and improve effectiveness
• Become CrossLead software experts and take back lessons learned from client engagements to improve the product experience
• Focus on personal growth and continual improvement
• Further the growth of CrossLead through recruiting activity, work in the community, participation in industry events and the support of new business proposals
• Embrace and exemplify the principles of CrossLead

Requirements

• Experience in the private sector a plus
• Interest in working with technology and software
• Demonstrated ability in a fast-paced, results-oriented environment with a high degree of endurance and flexibility
• Solid analytical, research, writing, and interpersonal skills
• Ability to think creatively, with a focus on innovation
• Superior client focus and personal integrity
• Self-motivated team player in a boutique environment, with the ability to work on concurrent assignments and change roles quickly when necessary
• Problem solver with the skills to adapt to changing priorities or multiple iterations of work
• Excellent organizational and time management skills, with strong attention to detail
• Advanced MS Office skills
• Ability and desire to travel 75% of the time

CrossLead, Inc. is an Equal Opportunity Employer

Chief of Staff

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment.

Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.  Originally founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive.

Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

Role

CrossLead is seeking a highly professional individual to serve as the Chief of Staff.

CrossLead is looking for a motivated and adaptable individual to support our CEO as the Chief of Staff. The successful candidate will ensure streamlined activities within the organization are based on the priorities of the CEO.  The Chief of Staff will handle day-to-day management of the operations to allow the CEO to focus on growing our business. The right candidate for the job will contribute to the long-term success of the company.

The Chief of Staff will be responsible for handling a wide area of executive driven tasks. They must be able to operate with limited or no supervision, be well organized, possess strong computer skills and remain flexible at all times.  This individual must be able to communicate directly with clients and senior executives, prioritize tasks and be comfortable in a dynamic and high-energy work environment.

Responsibilities 

• Executive time management to include managing the CEO’s internal and external calendar, travel, meetings and outside contacts
• Organize detailed travel plans and itineraries for the CEO
• Welcome guests to the office and manage phones
• Entry level public relations assistance to include the management of social media and press inquiries
• Note taking
• Prepare and edit outgoing correspondence and other documents
• Maintain flexibility and perform other assigned tasks
• Manage CEO’s expenses and expense reports
• Arrange meetings and meeting agendas
• Prepare confidential reports and presentations
• Review documents for accuracy
• Work closely and effectively with the CEO and other leaders to keep them well informed of upcoming commitments and responsibilities, and appropriate follow-up
• Work closely with account managers to support execution of CrossLead courses to high-level of performance.
• Cultivate mutually beneficial relationships with vendor partners, such as building management, inventory suppliers, event caterers, office space support services
• Acts as a point of contact between top management and employees or other stakeholders.
• Assist with miscellaneous projects

Requirements

• 5+ years experience as an Executive Assistant to a C Suite Level Executive
• Previous writing experience preferred
• High proficiency with Mac/OS X, iOS, Gmail/Google Apps, Microsoft Office, and technology in general
• Excellent oral and written communication skills
• Excellent organizational management and writing skills
• Maintain professionalism at all times
• Strong work ethic, motivation and enthusiasm
• Ability to adapt to a fast-moving and constantly changing environment
• Unfaltering honesty and emotional maturity
• Strong organizational skills and extreme attention to detail
• Ability to take ownership of issues and manage to completion, proactively anticipate next steps and determine alternative improved means to complete assignment
• Team player with a professional and personable demeanor
• Ability to multitask and manage a high volume of varied activities
• Strong collaboration skills and ability to work on cross-functional teams
• Proven ability to manage multiple activities and responsibilities
• Operations experience

Location

• Headquarters based in Washington, DC
• Travel as needed is required with this position

Compensation

• Competitive salary
• Medical, dental, vision, and 401k benefits

CrossLead, Inc. is an Equal Opportunity Employer

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software and talented consultants to empower organizations to adapt and win in today’s dynamic environment. Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.

Originally founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive. Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

Role

CrossLead’s Engineering team develops world-class web and mobile SaaS applications that empower the firm’s clients – leaders, teams and organizations across industries globally – to achieve adaptability and make data-driven organizational decisions. CrossLead engineers utilize the latest in open source technologies to solve challenging problems in data analysis, advanced visualizations, and human interfaces.

As a Full-stack Web Developer, you will work directly with senior management in architecting and implementing the CrossLead Platform, a cloud-based, turnkey embodiment of the CrossLead methodology. Used at all phases of client engagements, the Platform analyzes data gathered by our customizable Diagnostic Tool and integrations with existing data APIs. The Platform then generates proprietary insight from the client data as well as stunning visualizations, such as open chord and network map diagrams depicting organizational connections.

Responsibilities

• Architect client and server-side web app infrastructure
• Implement project management and reporting tools with rich visualizations
• Take part in engineering best practices, including but not limited to: performing code reviews, developing testing strategy, and contributing to development wiki & blog
• Provide feedback on and contribute to CrossLead’s long term digital strategy

Requirements

• 1+ years of experience building scalable and reliable web applications
• Proficiency with HTML5, CSS3, JavaScript, and responsive design
• Worked with AngularJS, Backbone.js, or similar font-end web application frameworks
• Worked with Bootstrap, Foundation, or similar front-end presentation frameworks
• Experience with D3.js, WebGL, or other data visualization frameworks is a plus
• Worked with Express or similar back-end Node.js web application frameworks
• Worked with MongoDB. Experience w/MySQL, PostgresSQL, or other RDBMS is a plus
• Experience building RESTful web service APIs
• Experience integrating 3^rd party web services, especially enterprise APIs
• Bachelor’s degree in Computer Science or Engineering

Location

• Washington, DC based is a major plus, or willing to relocate
• Travel as needed
• Comfortable working with remote teams

Compensation

• Competitive salary with equity
• Premium medical, dental, vision, and 401k benefits

Graphic Designer (Marketing)

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment. Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.

Originally founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive. Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

Role

We are currently looking for a talented and creative Graphic Designer (Marketing) to work with our Marketing Team based in Washington, DC.  As our lead designer for the marketing team, you’ll be responsible for maintaining and supporting CrossLead’s marketing initiatives and brand.

About the role: 

• Create beautifully designed marketing collateral for digital and print publication. You’ll be the creative genius around the visuals in our digital ads, marketing emails, and event materials
• Contribute to our brand/marketing style guides to ensure a consistent design language is applied throughout the company and across all channels
• Manage visual content needs such as photography & video, working with freelancers when needed
• Assist the marketing team to come up with creative ideas to engage our audience (copywriting skills gives you major bonus points)

Desired experience/qualifications: 

• You have experience in a design related field
• You have a high-quality portfolio of work you have previously produced
• You’re an expert with Adobe Creative Cloud
• You’re excellent at communicating your ideas and walking others through your designs
• You work well both individually and as part of a team
• You have a passion and experience in visual design for bothdigital and print media
• You’re always positive and eager to be a part of a team building something unique and meaningful

CrossLead, Inc. is an Equal Opportunity Employer

Job Type: Full Time

Manager – Customer Success

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment. Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes siloes, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments.

Originally founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive. Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

Role

Our CrossLead Managers support and lead the Customer Success Team’s lines of effort to align leadership, prioritize goals, and increase the speed and effectiveness of decision-making for our clients.

Our Managers will work at client sites, as well as at CrossLead Headquarters. Reporting to a seasoned Director, the Manager will be responsible for helping the team cultivate progressive leadership competencies with the client’s senior executives.  The role will require the Manager to take ownership of a variety of tasks as well as operate autonomously.  Responsibilities will include both implementation and administrative efforts.

The CrossLead Manager is essential for building solid and collaborative relationships with team members, foster a productive teamwork environment, and lead teams to generate a vision, throughout the client engagement.

Responsibilities

• Support and lead CrossLead’s consulting practice by helping the engagement team partner with the client’s stakeholders to effectively layer CrossLead practices into communication and management processes
• Participate in the development and delivery of transformational training programs and leadership initiatives, which will include project work, management of deadlines and helping ensure superior execution for the client
• Understand the structure and strategy of client engagements and perform appropriate research and analysis as required
• Assist in the creation of high-quality deliverables and presentations using analytical, planning and tactical decision-making skills
• Develop exceptional working relationships with the client and help CrossLead be a seamless extension of their team
• Help coordinate events, logistics and materials for client engagements
• Document processes to ensure CrossLead leadership and other MG client engagement teams leverage knowledge and success, as well as suggest ways to continually measure and improve effectiveness
• Contribute to the client engagement and to CrossLead as a whole by using personal insight and experience
• Focus on personal growth and continual improvement
• Further the growth of CrossLead through recruiting activity, work in the community, participation in industry events and the support of new business proposals
• Embrace and exemplify the principles of CrossLead

Requirements

• Minimum of 3+ years client-facing consulting experience required
• Highest standards of accuracy and precision; highly organized.
• Articulate with excellent verbal and written communication skills
• Ability to think creatively, highly-driven and self-motivated
• Able to build constructive and effective relationships with a broad and diverse group of business partners
• Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team
• Effective in a variety of presentation settings including one-on-one, small and large groups, and with peer, senior leaders and clients
• Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills
• Demonstrates strong listening, written and oral communication skills
• Interest in working with technology and software
• Demonstrated ability in a fast-paced, results-oriented environment with a high degree of endurance and flexibility
• Superior client focus and personal integrity
• Ability to work on concurrent assignments and change roles quickly when necessary
• Strong collaboration skills and ability to work on cross-functional teams
• Excellent verbal and written communication skills
• Excellent organizational and time management skills, with strong attention to detail
• Self-motivated team player with the ability to work independently on multiple assignments concurrently and change roles quickly when necessary
• Adaptability and positive attitude amidst shifting priorities and multiple iterations of
• Ability and desire to travel up to 75% of the time/Ability to travel as needed

CrossLead, Inc. is an Equal Opportunity Employer

Job Type: Full-time

CrossLead is an enterprise leadership solution that combines our proven process, cloud-based software, and talented consultants to empower organizations to adapt and win in today’s dynamic environment.

Drawing from shared experiences transforming the US counter-terrorism effort from a siloed, hierarchical apparatus into a high-performing team, we developed CrossLead to scale the adaptability of small teams to the enterprise level. It removes silos, eliminates dysfunctional practices, and dramatically increases the pace at which organizations can operate and succeed in complex environments. Founded in 2011 as McChrystal Group, LLC, CrossLead spun off in 2016 to scale our software-enabled leadership solution to empower organizations to minimize uncertainty and thrive.

Based in the Washington, D.C metro area and San Francisco, we work with corporations and non-profits globally.

CrossLead is seeking exceptional individuals who are comfortable in a fast-paced, innovative environment to fill the role of Product Designer. CrossLead Product Designers will work with teams of product managers and software engineers to build and shape the future of the CrossLead Platform.

Responsibilities

• Understand CrossLead’s strategy and produce successful designs within a changing and complex environment
• Collaborate with product management and engineering to define innovative solutions
• Conceptualize original ideas that bring simplicity and user friendliness to complex design problems
• Establish and maintain design guidelines, best practices, and standards and ensure consistent application across the product
• Create user stories, personas, scenarios, and end goals to guide development work
• Define interaction models, end-to-end experiences, diagrammatic user task flows, and UI specifications
• Translate concepts and research findings into wireframes, storyboards, user flows, process flows, prototypes, and mockups that lead to a simple and intuitive user experience
• Take a user-centered design approach and rapidly test and iterate on designs
• Execute platform-wide design initiatives and deliver projects of any size with minimal oversight
• Explore different approaches to solving specific user problems
• Present and defend designs and key milestone deliverables

Required Qualifications

• Expertise in Adobe Creative Suite
• Experience with interaction design and digital prototyping tools such as Sketch, Invision, Axure, and others
• Ability to quickly grasp and distill highly-complex matters into clean, understandable solutions
• Ability to take feedback constructively and iterate on designs and ideas from multiple stakeholders with differing opinions
• Work well both independently and in a team environment

Preferred Qualifications

• 3+ years of design or related experience
• Working knowledge of HTML5, CSS3, LESS, or SASS
• Experience with mobile and responsive design
• Experience working in an agile development process

Information

• Must be based in the Washington DC area or be willing to relocate to Washington DC
• Must be comfortable working with remote colleagues
• Premium medical, dental, vision, and 401k benefits

CrossLead, Inc. is an Equal Opportunity Employer.